“Why any club owner would want a member to wander round their gym floor aimlessly is beyond me. Face2Face makes such common sense it should be common practice for every new member.”

New Member Journey


Face2Face New Member Journey™ Get your new members off to the best possible start with Face2Face. Our fully structured induction program caters to the individual needs of every new client, fully acclimating them into your club while establishing life-changing habits with amazing and guaranteed results.

Your Face2Face new member journey includes:

  • Benchmarking and results reviews
  • The latest most time-efficient exercise prescription
  • Structured nutrition guideline consultation for your Fitness Trainers to deliver
  • Detailed F2F Flight Plans™ to keep trainers on track
  • Graduation event plan and certificates
  • Personal Training follow-up systems



Year-Round Relationships

Face2Face not only gets your members off to a great start in the first weeks of membership, it keeps them engaged all year-round. Face2Face provides a variety of interactive, educational and motivating programs and systems for creating and building on your member relations.

Some of these systems are set-and-forget, while others prompt and create interaction opportunities to keep your team and your club at the forefront of your member's mind. These include:



New Member Journey